Privacy notice
Last updated: 4 October 2026
SoulVowAI is operated as a project of THTY TRADING AND SERVICES LTD, a company registered in Cyprus (Reg. No. HE491864, VAT No. CY60354438D; registered address: Evangelou Floraki 50, House 3, 8560 Peyia, Paphos, Cyprus; tel. +357 95 955666). This notice covers the public website, the personality reflection, member accounts, messaging, matching and paid subscriptions. Contact: thtycyprus@gmail.com.
Personality answers
The personality assessment runs in your browser. A temporary draft is held in browser session storage so you can move between pages. Answers and scores are not sent to our server. Closing the browser tab normally clears the draft. The share control invokes your device's sharing choices only when you select it.
Member accounts and discovery
If you register, we store your email, password hash, display name, region, verification status and the optional profile information you enter, including date of birth, gender and whom you want to meet. Your profile is private by default. If you request publication, a moderator can inspect your email, birth date, profile text and uploaded photo. After approval, compatible signed-in members may see your display name, age (not date of birth), location, occupation, languages, introduction, marriage goals and photo. You can save your profile privately or remove its photo at any time.
Photos are stored in a protected server directory, resized and converted to JPEG to remove embedded metadata. They are served to authorized signed-in members. Replacing or removing a photo deletes the earlier file where possible; backups may retain it for their configured retention period. We use Brevo for verification and password-reset emails, and rate-limit data for account security. Passwords and verification links are not stored in plain text. Likes, matches, messages and notifications are stored to operate the service you request.
Payments and subscriptions
Payments for SoulVow Premium are processed by Stripe, our payment processor. We do not see or store your card number; Stripe stores payment details under its own privacy and security controls. We store your subscription status, your Stripe customer and subscription identifiers, and the start and end of your current billing period so we can apply Premium entitlements. If a payment fails, your account continues to exist; Premium entitlements may pause until a payment succeeds. If you cancel, Premium continues until the end of the current period and your account returns to Free. Subscription records are kept while the subscription relationship exists and afterwards as long as legally required for accounting and dispute resolution. See Stripe's privacy policy for how Stripe processes payment data.
Retention and service providers
Member account and profile data is kept while your account is active or as needed to resolve security and service issues. Expired verification links and rate-limit data are periodically removed. Hosting, Brevo and Stripe process data on our behalf. Provider locations and any transfers outside the EEA must be checked against the actual deployment. We do not sell member data.
Your choices
Contact us at the address above to request access, correction or deletion, or to withdraw consent. You can close your account from the member area, which removes your profile from discovery. Any marketing email includes an unsubscribe mechanism. You may also contact the Cyprus Commissioner for Personal Data Protection or your local supervisory authority.